FAQ’s

YOUR QUESTIONS ANSWERED

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You can update your details in your Rabbitohs Account Manager by logging on and using your username and password. Click here to login now. Alternatively, you can contact the Rabbitohs Membership team on 02 8306 9922 or email membership@rabbitohs.com.au to advise of any updates or changes to your details.

We will commence the mailing of Membership packs in late October 2016. Membership Packs can take up to four weeks for delivery.
Members with Reserved Seating will be mailed their Membership Card separately to their Member pack and will receive this in mid-February 2017.

Current Reserved Seat Members have until 5pm Friday 2 December 2016 to renew their reserved seat. After this date all un-renewed seats will be released and seating allocation will begin on a first-in first-served basis with renewing Members receiving priority. Seating allocation can take several weeks to complete and we ask all Members to be patient throughout this process.

Flexi Three and Flexi Five Members will be required to log into their Account Manager with their email address and password. Once logged in, simply click on the Manage Tickets icon, then select the round you wish to attend. Select how many tickets you wish to use at that round and print the tickets for entry at ANZ Stadium, it’s that simple.
You will need to select your tickets 24 hours prior to a match commencing, alternatively you can call the Rabbitohs Membership Team to arrange collection of your tickets.
Once you have used your three or five games, your game day Membership access will no longer be valid. To top up your Flexi Three or Flexi Five Membership with additional matches, please call the Rabbitohs Membership Team on 02 8306 9922 or email membership@rabbitohs.com.au

For more Flexi Membership details click here.

If your Membership card is lost, you will be required to contact the Club to organise a replacement card at a fee of $10 per card.
In the instance of a stolen Membership card, the card will be replaced at no cost upon provision of a police report or statutory declaration.

Concession status applies to full time students aged 16 years and over (at 1 January 2017) or Pensioners holding a Centrelink Card. Concession status does not apply to seniors or unemployed. Juniors must be under the age of 16 at 1 January 2017. Appropriate proof of concession must be available for display on ground entry.

Member Co. Membership gives our Rabbitohs Member the right to vote at the annual AGM if an election is required for the Member Co. board.

To be eligible for a Member Co. Membership you must be 18 years or older and must have paid for your Membership on or prior to December 31, for the last three years consecutive.

Yes, the Rolling Rabbit Easy Pay Payment Plan allows you to spread the cost of your Membership across the year in 12 equal instalments or pay automatically up front at the beginning of every new Membership season. For Rolling Rabbit terms and conditions please click here.

A Rabbitohs Memberships cannot be refunded. To view our cancellation policy click here.
The contents of this Membership website and accompanying brochure or forms were correct at the time of publication and the Club is not responsible for any omissions, errors or changes that may occur.

To change the Membership you currently hold simply log into the Rabbitohs Account Manager with your login details and select the new Membership you wish to purchase. To login now click here.

Once the 2017 NRL draw is released, use the information stated in the Queensland Membership information provided above. We will communicate with Members on how to select Queensland matches once the draw is released.

You can sign up a Member online by purchasing Memberships through this website, however Reserved Seat Members must complete all Membership purchases through the Rabbitohs Account Manager.

 

Signing up a Member using the Rabbitohs Account Manager

Login to the Rabbitohs Account Manager.

A new Member needs to create a new account through the Rabbitohs Account Manager.
A unique email address should be used (i.e. different to any existing Member).

This unique email will allow a new account to be created.

Once you have created an account and you are logged in to the Rabbitohs Account Manager, you simply need to select the Membership package you want to purchase, and follow the prompts.

Need more information? Please contact the Rabbitohs Membership Team on 02 8306 9922 Monday to Friday, 9am-5pm.

If your Membership card is lost, you will be required to contact the Club to organise a replacement card at a fee of $10 per card.

In the instance of a stolen Membership card, the card will be replaced at no cost upon provision of a police report or statutory declaration.

Members will receive regular emails with exclusive Member information including Team and Club news. To ensure you stay up to date in 2017 please ensure you have a valid and up-to-date email address with us. This can be updated by logging in the Rabbitohs Account Manager. Click here to login now or to create a new account if you don’t have one.

In 2017 Members will have access to a Rabbitohs Member Zone. Here you will find the latest exclusive Member news, feature stories and more.
Click here to login to the Member Zone.

The Rabbitohs Membership team will endeavour to host a post-match function at all Thursday, Friday, Saturday and Sunday home games held at ANZ Stadium in 2017.
All Members with a 2017 Membership Card are welcome to join the function in the Members Bar 30 minutes post-match. Capacity is strictly limited.

Account Manager

If you don’t know the email address of the account ID for your account, please contact customer service on (02) 8306 9922

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Current
Membership
26,392
Target
Membership
35,000

By opting out of a Rolling Rabbit Payment Plan you understand that your 2017 Membership will expire on October 28, 2017.

View Rolling Rabbit T&Cs

YES, OPT-OUTCONTINUE ON A PAYMENT PLAN