Frequently Asked Questions
When will I receive my Membership pack?
Once your Membership Pack/s have been dispatched Members will receive an email with their Order ID to track the parcel.
Membership Packages can take up to four weeks for delivery.
Unfortunately due to current restrictions on international shipping, the delivery of all of our International Membership packages will be significantly delayed. Some countries currently do not have their borders open to receiving shipments at all, and as a result we cannot confidently give an approximate timeline for delivery.
If you are purchasing a gift and would like a gift certificate, please contact the Membership Team on (02) 8306 9922 or email email@example.com to arrange.
To track your Membership Pack Click Here
How do I update my details?
You can update your details in your Rabbitohs Account Manager by logging on and using your username and password. Click here to login now.
Alternatively, you can contact the Rabbitohs Membership team on 02 8306 9922 or email firstname.lastname@example.org to advise of any updates or changes to your details.
How does Reserved Seating allocation work?
Reserved Seat Members had until 5pm Friday 29 November 2019 to renew their reserved seat for ANZ Stadium. After this date all unrenewed seats were released and seating was allocated on a first-in first-served basis with renewing Members receiving priority.
Seating allocation can take several weeks to complete and we ask all Members to be patient throughout this process.
How do I replace a lost or stolen Member card?
If your Membership card is lost, you will be required to contact the Club to organise a replacement card at a fee of $10 per card.
In the instance of a stolen Membership card, the card will be replaced at no cost upon provision of a police report or statutory declaration.
Who is classified as a concession or junior?
Concession status applies to full time students aged 16 years and over (at 1 January 2020) or Pensioners holding a Centrelink Card. Concession status does not apply to seniors or unemployed.
Juniors must be under the age of 16 at 1 January 2020. Appropriate proof of concession must be available for display on ground entry.
What is a Member Co. Membership?
Member Co. Membership gives our Rabbitohs Member the right to vote at the annual AGM if an election is required for the Member Co. board.
To be eligible for a Member Co. Membership you must be 18 years or older and must have paid for your Membership on or prior to December 31, for the last three years consecutive.
Can I pay my Membership in instalments?
Yes, using your Visa, MasterCard or AMEX, you can renew or join as a Member in 2020 and choose to either spread the cost of your Membership out across the year with 12 affordable monthly installments or roll it over with one annual lump sum.
Simply select the Rolling Rabbit payment plan when renewing or purchasing your Membership via form, online or by request over the phone and your Membership will automatically roll over each year.
For Rolling Rabbit terms and conditions please click here.
Can I get a refund on my Membership if my circumstances change?
A Rabbitohs Membership cannot be refunded. To view our cancellation policy click here.
The contents of this Membership website and accompanying brochure or forms were correct at the time of publication and the Club is not responsible for any omissions, errors or changes that may occur.
How do I change my Membership type?
How do I pick my games as part of my Queensland Membership?
Rabbitohs Members who have a QLD Membership in 2020, are entitled to 2 tickets to use across the Rabbitohs games played in QLD (Excluding Magic Weekend).
The details for these games are shown below:
- Rd 2 v Broncos Suncorp Stadium Friday 20 March
- Rd 11 v Cowboys North Queensland Stadium Friday 22 May
- Rd 21 v Titans CBUS Stadium Saturday 8 August
- Rd 23 v Warriors Sunshine Coast Stadium Saturday 15 August
For more information Click Here
How do I sign up a New Member?
You can sign up a Member online by purchasing Memberships through this website.
Need more information? Please contact the Rabbitohs Membership Team on 02 8306 9922 Monday to Friday, 9am-5pm.
How do I stay up to date with important club news and information?
Members will receive regular emails with exclusive Member information including Team and Club news. To ensure you stay up to date in 2020 please ensure you have a valid and up-to-date email address with us. This can be updated by logging in the Rabbitohs Account Manager.
Click here to login now or to create a new account if you don’t have one.
How do I attend a post-match function at ANZ Stadium?
The Rabbitohs Membership team will endeavour to host a post-match function at all Friday, Saturday and Sunday home games held at ANZ Stadium in 2020.
All Members with a 2020 Membership Card are welcome to join the function in the P&O Members Deck near Aisle 127 post-match. Capacity is strictly limited.
What are your Loyalty rewards?
Our Members are the lifeblood of our Grand Old Club, and as such we want to recognise the commitment they make, year in year out, for keeping the Rabbitohs strong. Our Loyalty rewards are as follows;
ROOKIE MEMBER - 1 YEAR
- Letter from the Club
BRONZE MEMBER - 2 YEARS
- Bronze Recognition Certificate,
- Bronze Rabbit Keyring
SILVER MEMBER 5 YEARS
- Silver Recognition Certificate,
- Silver Rabbit Keyring
GOLD MEMBER 10 YEARS
- Gold Recognition Certificate,
- Gold Rabbit Keyring,
- Gold Member Scarf
PLATINUM MEMBER 15 YEARS
- Platinum Recognition Certificate,
- Platinum Rabbit Keyring,
- Platinum Member Pin and,
- Exclusive Platinum Member Event
CARDINAL & MYRTLE MEMBER - 25 YEARS
- C&M Recognition Certificate,
- C&M Rabbit Keyring,
- Exclusive C&M Member Item,
- Letter from the Coach and,
- Exclusive Game Day Event Experience
CHURCHILL MEMBER 40+ YEARS
- Benefits to be confirmed at a later date
How will seating at Bankwest Stadium work?
The Rabbitohs will play 2 home games in 2020 at Bankwest Stadium in Rd 17 and Rd 20.
Ticketed Members will be required to pre-redeem a ticket for these games.
For more information please Click Here
How do I secure parking at ANZ Stadium?
When you pre-purchase your ANZ Stadium P1 Parking Pass, you will save up to $80 over the season on the daily parking rate!
P1 Parking Passes gives you access to all our 2020 ANZ Stadium home games and our Round 15 reciprocal game, including:
Round 1 Rabbitohs vs Sharks
Round 3 Rabbitohs vs Roosters
Round 5 Rabbitohs vs Bulldogs (Good Friday)
Round 6 Rabbitohs vs Dragons
Round 9 Rabbitohs vs Broncos
Round 13 Rabbitohs vs Sea Eagles
Round 14 Rabbitohs vs Eels
Round 15 Bulldogs vs Rabbitohs (reciprocal game)
To purchase a P1 Parking Pass contact our Membership Team on (02) 8306 9922.