Frequently Asked Questions
When will I receive my Membership pack?
We will commence the mailing of Membership packs in early November 2021*. Membership Packs can take six weeks for delivery.
*Pending COVID-19 global mailing effects
How do I update my details?
You can update your details in your Rabbitohs Account Manager by logging on and using your username and password. Click here to login now. Alternatively, you can contact the Rabbitohs Membership team on 02 8306 9922 or email email@example.com to advise of any updates or changes to your details.
How does Reserved Seating allocation work?
Current Reserved Seat Members have until 5pm Thursday 25 November 2021 to renew their reserved seat. After this date all un-renewed seats will be released and seating allocation will begin on a first-in first-served basis with renewing Members receiving priority. Seating allocation can take several weeks to complete and we ask all Members to be patient throughout this process.
How do I replace a lost or stolen Member card?
If your Membership card is lost, you will be required to contact the Club to organise a replacement card at a fee of $10 per card.
In the instance of a stolen Membership card, the card will be replaced at no cost upon provision of a police report or statutory declaration.
Who is classified as a concession or junior?
Concession status applies to full time students aged 16 years and over (at 1 January 2022) or Pensioners holding a Centrelink Card. Concession status does not apply to seniors or unemployed. Juniors must be under the age of 16 at 1 January 2022. Appropriate proof of concession must be available for display on ground entry.
What is a Member Co. Membership?
Member Co. Membership gives our Rabbitohs Members the right to vote at the annual AGM if an election is required for the Member Co. board.
To be eligible for a Member Co. Membership you must be 18 years or older and must have paid for your Membership on or prior to 31 December, for the last three consecutive years.
Can I pay my Membership in instalments?
Yes, the Rolling Rabbit Easy Pay Payment Plan allows you to spread the cost of your Membership across the year in 12 equal instalments or pay automatically up front at the beginning of every new Membership season. For Rolling Rabbit terms and conditions please click here.
Can I get a refund on my Membership if my circumstances change?
A Rabbitohs Membership cannot be refunded. To view our cancellation policy click here.The contents of this Membership website and accompanying brochure or forms were correct at the time of publication and the Club is not responsible for any omissions, errors or changes that may occur.
How do I change my Membership type?
How do I pick my games as part of my Queensland Membership?
How do I sign up a New Member?
You can sign up a Member online by purchasing Memberships through this website.
Need more information? Please contact the Rabbitohs Membership Team on 02 8306 9922 Monday to Friday, 9am-5pm.
How do I stay up to date with important club news and information?
Members will receive regular emails with exclusive Member information including Team and Club news. To ensure you stay up to date in 2022 please ensure you have a valid and up-to-date email address with us. This can be updated by logging in the Rabbitohs Account Manager. Click here to login now or to create a new account if you don’t have one.
How do I attend a post-match function at Stadium Australia?
The Rabbitohs Membership team will endeavour to host a post-match function at all Friday, Saturday and Sunday home games held at Stadium Australia in 2022*.
All Members with a 2022 Membership Card are welcome to join the function in the Members Bar 30 minutes post-match. Capacity is strictly limited.
*Pending COVID-19 restrictions
What are your Loyalty rewards?
Our Members are the lifeblood of our Grand Old Club, and as such we want to recognise the commitment they make, year in year out, for keeping the Rabbitohs strong. Our Loyalty rewards are as follows;
ROOKIE MEMBER - 1 YEAR
Letter from the Club
BRONZE MEMBER - 2 YEARS
Bronze Recognition Certificate,
Bronze Rabbit Keyring
SILVER MEMBER 5 YEARS
Silver Recognition Certificate,
Silver Rabbit Keyring
GOLD MEMBER 10 YEARS
Gold Recognition Certificate,
Gold Rabbit Keyring,
Gold Member Scarf
PLATINUM MEMBER 15 YEARS
Platinum Recognition Certificate,
Platinum Rabbit Keyring,
Platinum Member Pin and,
Exclusive Platinum Member Event
DIAMOND MEMBER 20 YEARS
Diamond Recognition Certificate,
Diamond Rabbit Keyring,
Diamond Rabbit Pin,
Exclusive Diamond/Platinum Member Event
CARDINAL & MYRTLE MEMBER - 25 YEARS
C&M Recognition Certificate,
C&M Rabbit Keyring,
Exclusive C&M Member Item,
Letter from the Coach and,
Exclusive Game Day Event Experience
CHURCHILL MEMBER 40+ YEARS
Benefits to be confirmed at a later date
* Tenure is counted since our reinstatement to the competition in 2002 and counts your consecutive years of Membership.
How do I pick my three or five games as part of my Flexi Three/Five Membership?
Flexi Three and Flexi Five Members will receive their tickets as part of their Membership Pack that is posted to them along with their other Member Pack items.
Members can choose to use one ticket per game, or use multiple at any Sydney Home Game.
Once you have used your three or five tickets, your game day Membership access will no longer be valid. To top up your Flexi Three or Flexi Five Membership with additional matches, please call the Rabbitohs Membership Team on 02 8306 9922 or email firstname.lastname@example.org
For more Flexi Membership details click here.
How do I attend a Home Game at Stadium Australia?
To attend any home game at Stadium Australia in 2022, Ticketed Members simply scan their Membership card at the gates. Non-Ticketed Members can purchase discounted Member tickets via Ticketek.
What other benefits do Members receive outside of game access?
Member benefits vary from package to package, however, there is much more to a Rabbitohs Membership than the ticket itself.
Members receive exclusive discounts on tickets, merchandise and select Rabbitohs sponsors. Members also receive invites to exclusive Member Events throughout the season and access to special news and content.
What constitutes a Family Membership?
A Rabbitohs Family Membership consists of two adults and one junior with the option to add additional juniors to your Membership.